FAQ

How Does This Work?

Simple. We buy iTunes Gift Cards on your behalf at US retail stores, scratch the code and send it to you via email in exchange for a small commission.

Why Don't I Just Buy From Apple Directly?

If you have a credit card or PayPal account with a USA-based billing address, you may indeed be able to buy from Apple. However, if you only have a credit card or PayPal account based outside of the USA (for whatever reason), you will only be able to get credit at the United States iTunes Store by making use of the service we provide.

Will you send the codes to customers with US address?

We are sorry but due to high risk, we will not send the codes to customers with US address. If payment is received, we will refund you the full amount immediately.

Won't I Need a US Address to Use the Certificate?

Not if you create a new iTunes account by redeeming a certificate. See our detailed instructions on how to open a US iTunes account. Note that you only need to create a new account once; thereafter you can simply add more certificates to the same account.

What Payment Methods Are Supported?

At this time we only support payment via PayPal Money Transfers or Credit Card. Since credit card processing is handled by PayPal on our behalf, we never have access to your actual credit card information or even your name. The only thing we're interested in is your email address so that we may send you the purchased iTunes Gift Certificate. Rest assured that we'll never pass on your email address to anyone else; we hate spam as much as you do!

Although our PayPal payment processing is configured so that you don't need to have a PayPal account in order to pay with your credit card, PayPal may still require you to first sign up for a free account, depending on the country you are located in and how many times you've used PayPal in the past.

If you have any other suggestions, please feel free to contact us and let us know.

Can I Buy Apps for my iPhone or iPad in the US iTunes Store?

Yes, we’ve had several reports that Apps can be bought from the US iTunes Store and used on iPhones or iPads from different countries.

Will the code expire?

No, the code will never expire. I have the physical card and US retail store receipt with me to back it up. In my experience any iTunes codes should not be expired. Only codes purchased by a stolen credit card need to be used within hours. And apparently Apple will block your iTunes account when they find out.

How Long Will It Take To Process My Order?

Normally we will email the code to you within one hour during our business hours (Mon - Fri, 7AM - 9PM US Eastern time GMT+5). If it is US nighttime or weekend, we will send the code as soon as we can, normally no longer than 8 hours.   If you are a new customer, please send me your eBay account if you have one. It will speed up the process. I will check your eBay account if available, your email address, your address registered with Paypal, whether it is confirmed or not, and other criteria.

Rarely we will put your order on hold if we could not verify your information (see next question).

Why Was A Hold Placed On My Order?

We're really sorry about the hold, but unfortunately we had to implement it to protect ourselves somehow after a spate of fraudulent transactions. The problem is that PayPal can reverse the transaction at any time if they suspect that a fraudulent credit card was used. It usually happens within a few hours, but sometimes only after a few days. Since we don't sell any tangible (physical) goods, PayPal offers us no seller protection. So if they reverse a transaction and we've already mailed out the code, we lose the value of the gift card. PayPal actually suggested we wait 7 days before sending out any codes, but we've decided on a compromise, with a hold period ranging from 0 to 2 days based on a couple of heuristics. That is also why we can only tell you how long your hold period (if any) will be after you’ve placed an order.

What Will Happen If A Transaction is Reversed?

When a transaction is questioned or is reveresed by Paypal, I will let you know as soon as I know. Please check with your bank or credit card to see if they make the reverse and contact Paypal to ask them clear the transaction. Unfortunately once the payment is reversed, I will lose my iTunes card (code). I will have to fax the receipt and physical card to Apple iTunes store to prove my ownership and ask them to open an investigation on the account that used the card. Normally Apple will close your iTunes account if they conclude that the account used an iTunes code without authorization.

I Have a Question Not Answered Here

Please contact us with your specific query.